ShootAI is a basketball shot tracking and analysis app that turns training footage into clearer stats, clips, and feedback.
Use the in-app Help & Feedback entry from the Profile tab for issue reports, data deletion requests, and usage questions.
Sign-in issues, video import/export, analysis results, leaderboard sync, subscription restore, privacy requests, and account deletion.
如果你在使用 ShotAI 时遇到问题，建议优先通过应用内的“帮助与反馈”提交信息。这样我们能更准确地收到你的反馈内容、联系方式以及你选择附带的日志，便于排查问题。
如果你暂时无法进入应用，也可以直接发邮件到 yaozhenxing@yy.com。为便于处理，建议在邮件中附上设备型号、系统版本、App 版本，以及问题出现的大致时间和现象。
常见支持内容： Apple 登录、视频导入与导出、投篮分析与统计、排行榜同步、订阅恢复、账号删除、云端数据更正或删除请求。
If you need help with ShootAI, please use the in-app Help & Feedback entry whenever possible. It is the best way for us to review your issue together with the details, contact information, and optional logs you choose to provide.
If you cannot access the app, you can also email yaozhenxing@yy.com. Including your device model, OS version, app version, and a brief description of what happened will help us troubleshoot faster.
Common support topics: Sign in with Apple, video import/export, shot analysis, leaderboard sync, subscription restore, account deletion, and cloud-data access/correction/deletion requests.